Insurance & Fees

“We don’t charge you more just because you’re sick!”

Some walk-in offices charge a higher rate for immediate care. At Physicians Treatment Center you won’t pay a “convenience”, “after hours”, “weekend” or “Urgent Care” rate when you come in to be treated. Our fee schedule for a basic office visit is the same regardless of the time or day you’re treated.

Fees for medical services vary based on the type of problem or problems a patient may have. A basic office visit charge (e.g., cold, bladder infection, allergies, sprained ankle) starts at $130. If additional testing or procedures are necessary (X-ray, Strep test, sutures, etc…) additional charges may apply.

Some visits may be more or less depending on the nature of the services provided.

If we participate with your insurance carrier, we will be reimbursed based on their fee scheduled.

PTC Payment Policy

We request payment at time of service for any co-pays or fees that will not be covered by your insurance.

We accept most major credit cards, debit cards, personal checks (not starter checks), cash and money orders.

Insurance & Fees

The following is the list of insurances with which we participate. This will be updated from time to time as needed:

  • Aetna Commercial/Medicare
  • Anthem BCBS
  • Apostrophe
  • Cigna Healthcare
  • HealthNet Federal Services (HNFS) Tricare
  • Humana
  • Humana Military Tricare
  • Medicare – Palmetto GBA – VA
  • Medicare – Palmetto GBA – VA – Revalidation
  • Multiplan/PHCS
  • Piedmont Community Health Plan
  • Railroad Medicare Virginia
  • Sentara Health Plans – Commercial
    Sentara Health Plans – Medicaid
  • United Healthcare
  • Virginia Health Network
  • Virginia Premier
  • WebTPA – Custom Ink

We do not participate with Medicaid and some HMO programs.

Note: You should always check with your Privia Medical Group provider to verify plan and product coverage as this is not an exhaustive list, and plans change frequently.

Payment Options

We accept cash, Visa, Mastercard, Discover, American Express, and personal checks.


We encourage patients to keep a credit card on file to make the checkout process easier, faster, and more efficient. You will no longer receive statements from us, but you will continue to receive your Explanation of Benefits (EOB) from your insurance carrier once your claim has been processed, detailing the charges and payments made on your behalf.

At check-in we will:

  • scan the credit card of your choice, including your Flexible Spending Account (FSA) or Health Savings Account (HSA) card

After your insurance has paid their portion, we will:

  • notify you via email of the balance owed
  • charge the balance owed to your card on file
  • email a receipt for the charge

Your credit card information will always be fully protected by our off-site, card-processing partner Elavon, and not on our computers, as required by industry standards (Payment Card Industry Data Security Standard – PCI-DSS).


No Shows
Missed Appointment $50
Missed Physical $100
Late Cancellation $50
Missed Pediatric Appointment $50
No-Show $50
Missed Procedure $200
New Patients Total Charge or Minimum $200 Deposit
Established Patients Total Charge or Minimum $150 Deposit
New Patients Total Charge or Minimum $200 Deposit
Established Patients Total Charge or Minimum $150 Deposit
Procedures Total Charge or Minimum $200 Deposit

Additional Resources

Avoiding Surprises in Your Medical Bills

Avoiding Surprises in Your Medical Bills (Spanish)

Understanding Healthcare Prices: A Consumer Guide

Understanding Healthcare Prices: A Consumer Guide (Spanish)

Planning For a Medical Procedure