Patient Resources

PTC Appointment Policy

Part of PTC’s mission has been to provide quality healthcare to the community during both traditional office times along with nights and weekends on a no appointment needed basis. Over the years, thanks to the community who chose to use our services, we have continued to grow. As the community’s needs have changed, we have tried to anticipate them and change accordingly. In keeping with this philosophy, we offer limited appointments for the convenience of our patients. Unlike traditional offices that mainly offer appointments with a few “work-ins”, Physicians Treatment Center will remain true to its “No Appointment Necessary” policy for the majority of our visits.

PTC Lynchburg
Same day appointments in limited availability. The number of appointments available will vary.

PTC Amherst
Monday through Friday. Limited appointment times.

Become a New Patient

We are currently accepting new patients into our practice. Thank you for considering us. To become a new patient:

  1. Make an Appointment
  2. Sign up for our patient portal
  3. Download your patient forms online through the patient portal

When you come to our office for the first time as a new patient, we'll ask you to complete some initial forms, including an Authorization and Consent for Treatment form, if you were not able to download them from the patient portal in advance of your appointment.

To make sure there are no delays in care during your first visit experience, please arrive 15 minutes prior to your scheduled appointment to ensure your registration is complete before meeting with your new provider.

Remember to bring:

  • Your insurance card
  • Valid photo ID
  • List of current medications
  • Office co-pay

In an effort to respect the time of all of patients, our staff strives to stay on schedule so that other patients do not have to wait.

For patients who are delayed and arrive late for appointment, every effort will be made to see them the same day. However, wait times may apply, or appointments may need to be rescheduled.

Privia portal email example

Patient Forms

Authorization for Release of Medical Information (PDF) - Allows patients to authorize the disclosure of their health information to a designated individual, company, agency, or facility.

Authorization and Consent for Treatment (PDF) - All patients must provide their consent for treatment, communications (calls, emails, and text messaging), and agreement of financial responsibility.

Preferred Contacts (PDF) - Patients are encouraged to complete and return the Preferred Contacts Form but it is not required.

Office Policies

Financial Policy (PDF) - This form advises patients of their complete financial responsibility for all medical services received without regard to insurance eligibility or coverage determinations.

Notice of Privacy Practices (PDF) - Describes how health information about you (as a patient of this Care Center) may be used and disclosed, and how you can get access to your individually identifiable health information. Please review this notice carefully.

HIPAA Privacy Notice